1. All books are purchased either COD or prepaid, Pro-Forma Invoice furnished upon request, U.S. Companiesmay furnish us with references to have us accept COD company checks. If references are unavailable then it will need to be a money order COD. Visa, master card, American Express, or Novus credit cards may be used to pay, there is a wholesale add on because of the percent we pay; it is 4.0% (.04)
    
2. On Pro Forma invoice only, the payment is to accompany the invoice when returned to us. Domestic and Canadian orders terminate 30 days from invoice date; all foreign orders will be given a last chance letter, should no response be made in the time allotted, the order is terminated.
    
3. We pay shipping charges on domestic orders; but non UPS orders requiring insurance, if Dealer desires, is paid by Dealer with the invoice. Dealers are requested to specify insurance desired with order.
    
4. For shipments outside the US, we will add the normal charge for customary shipping to that country, unless another shipping method is requested, then the cost shall be paid with the invoice as per Dealer specification; however, if a Broker or Freight Forwarder is used, we pay domestic charges to the Broker or Freight Forwarder.
    
5. To receive a discount, Dealer must have a minimum of $150.00 US after discount on the order. Exceptions may be made to established customers.
    
6. Refunds only on defective books and claims must be made within 45 days after shipment is made or in the case of foreign countries, within a reasonable time after receipt of order.
    
7. We have a stair-step discount on books. The usual minimum amount given is 30%, while the maximum is 40%, However, we have discounts as low as 10% and as high as 50%. Each invoice will clearly inform you of the price after discount. WE DO NOT BACK ORDER NOR DO WE INVOICE BOOKS NOT IN STOCK; UNLESS REQUESTED TO DO SO.
    
8. Any book may be returned for credit, no questions, as long as the book is in merchantible condition; the credit will be consumed in the next orders placed by Dealer.
    
9. There is no cost for an Invoice request
    
10. To become a dealer we need either a photocopy of your State Sales Tax Certificate or your tax exempt status.
     
11. Books are sold to businesses for resale or for tax exempt consumption. There is NO exception in the US.
     
12. Foreign Dealers please write on letter head stationary.

Sincerely,

Bill Wiswell
Head of Sales